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 Home > News & Events > Retirement Services Press Releases >  Detail
NYLIM Retirement Plan Services Tops Two Industry Surveys

PARSIPPANY, N.J., January 16, 2004 - New York Life Investment Management LLC (NYLIM) Retirement Plan Services announced that it has again achieved top honors in two well-respected retirement industry surveys, the PLANSPONSOR Magazine 2003 DC Survey and the Boston Research Group DCP 2003 Survey.

This year, NYLIM Retirement Plan Services won “Best In Class” honors in 17 categories, according to PLAN SPONSOR’s 2003 DC Survey.  In the mid-market category (plans from $50 million to $199 million in assets under management), NYLIM Retirement Plan Services received best in class ratings in 16 of the 18 categories.  These rankings made NYLIM the best performer in this market category, according to the survey.  In the small plan category (plans from $5 million to $49 million), NYLIM also received recognition for its client service, finishing with the second highest best in class ratings.

According to another important industry survey, the Boston Research Group DCP 2003 Survey, NYLIM Retirement Plan Services received top rankings in 5 key categories: client satisfaction with NYLIM’s recordkeeping, relationship managers, ERISA services, plan sponsor website and participant website. In addition, NYLIM Retirement Plan Services received a Top 3 ranking in 9 out of 13 possible categories.   In this survey, 100 percent of NYLIM Retirement Plan Services’ clients reported they are loyal to their retirement plan provider, with 87 percent saying they are “highly loyal.”

“I am very pleased by these results, because I know how hard we work to deliver the best product and client service in the business,” said Barry Schub, senior managing director of NYLIM Retirement Plan Services.   “But I am grateful to see our emphasis on client service confirmed by this wonderful recognition in two of the most respected independent research surveys in the industry,” he said. 

About NYLIM Retirement Plan Services

NYLIM Retirement Plan Services, a division of New York life Investment Management LLC,   oversees more than 1,500 comprehensive defined contribution, defined benefit and deferred compensation plans as of November 30, 2003.  With offices in Norwood, Massachusetts, and Parsippany, New Jersey, NYLIM Retirement Plan Services administers retirement programs for small, medium and large companies, unions, and individuals throughout the United States, and is widely recognized for its leadership in bundled defined contribution and bundled defined benefit plans.

With more than $175 billion in assets under management as of November 30, 2003, New York Life Investment Management LLC and its affiliates provide investment management and related services to a wide range of individual, corporate, public, and Taft-Hartley clients.  NYLIM offers institutional asset management, retail investments, retirement plan services, guaranteed products, real estate investments, and alternative investments.


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