MainStay strives to provide the highest quality financial services and web site support to its shareholders and investment professionals. We've been honored with third-party recognition and invite you to read the highlights below.
DALBAR Mutual Fund Service Award
MainStay Funds is proud of its shareholder services provider, NYLIM Service Company LLC, for winning the 2007 DALBAR Mutual Fund Service Award. This marks the seventh year in a row that the company has received the award. This award symbolizes the achievement of the highest tier of service to shareholders within the mutual fund industry.
To be recognized among the industry's elite service providers, companies are evaluated over a 12-month period in which DALBAR initiates a series of rigorous evaluations examining each company's servicing capabilities, both over the telephone and in written communications.
MainStay's service provider has been previously recognized in 1997, 1998, and 1999 for DALBAR's Mutual Fund Key Honors, and in 2001, 2002, 2003, 2004, 2005, and 2006 we received DALBAR's Mutual Fund Service Award.
DALBAR Mutual Fund Leader in Web Support to Consumers
In its second quarter 2008 report, DALBAR named mainstayfunds.com among its top mutual fund consumer web sites. MainStay's investor web site ranked number 11. The site is designated by DALBAR as "very good."
DALBAR issues a quarterly report on the standing of mutual fund firms that lead the industry in overall web support. DALBAR's mutual fund consumer web site ratings are based on a scale for excellence in:
Functionality—the quality and range of capabilities provided to users,
Usability—the ease of entering, navigating, and locating important information on the site,
Behavior Centric Support—the adaptation of traditional offline behavior to the online method,
Content Currency—the relevance, timeliness, and quality of editorial content,
Consistency—the uniform flow and presentation of the site's image, transition, and content.
MainStay's investor site has been named a top consumer web site in each quarterly report since the third quarter of 2002.
DALBAR Mutual Fund Leader in Web Support to Financial Professionals
In its second quarter 2008 report, DALBAR named MainStay Online Sales Desk among its top mutual fund financial professional web sites. The site was ranked number four. The site is designated by DALBAR as "very good."
DALBAR issues a quarterly report on the standing of mutual fund firms that lead the industry in overall web support. DALBAR's mutual fund financial professional web site ratings are based on a scale for excellence in:
Functionality—the quality and range of capabilities provided to users,
Usability—the ease of entering, navigating, and locating important information on the site,
Content Currency—the relevance, timeliness, and quality of editorial content,
Consistency—the uniform flow and presentation of the site's image, transition, and content.
MainStay Online Sales Desk was named a top financial professional web site in the each quarterly report since 2003.
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MainStay Funds is proud of its shareholder services provider, NYLIM Service Company LLC, for winning the 2007 DALBAR Mutual Fund Service Award. This marks the seventh year in a row that the company has received the award. This award symbolizes the achievement of the highest tier of service to shareholders within the mutual fund industry.
In its second quarter 2008 report, DALBAR named mainstayfunds.com among its top mutual fund consumer web sites. MainStay's investor web site ranked number 11. The site is designated by DALBAR as "very good."
In its second quarter 2008 report, DALBAR named MainStay Online Sales Desk among its top mutual fund financial professional web sites. The site was ranked number four. The site is designated by DALBAR as "very good."